Archive for category Social media
This week brought the first of the changes of the new face of Twitter, the steadily emerging powerhouse of Social Media. Tuesday saw the initial roll-out of the redesign changing its image dramatically.
Twitters new design resembles an older layout of its main competitor Facebook and appears to be placing more of the emphasis on streams of tweets rather than its profile.
1/ The first change is unmissable as Twitter has introduced a larger cover photo, essentially the top of the profile page. Twitter seems to be adapting to the ever changing landscape of Social Media bringing a more visual element to the user’s profile.
2/ In the past Twitter users could control a number of elements on their page, now it seems Twitter is giving out even more control. Users will be able to pin their favourite tweets to the top of their page as a static post giving the page more individuality.
3/ As with most Social Media channels these days the provider has to reduce the noise (the sheer amount of tweets appearing on a page), Twitter is combating this in a clever way. Basically when a tweet appears on a page it is in small text and as engagement increases the text enlarges giving it more prominence on the page.
4/ Twitter has also introduced a new filtering option that helps users view the tweets they want to see. The new options in the filter include Tweets, Tweets and Replies and Tweets with photos and video, helping the user browse through individual Twitter profiles.
5/ Finally Twitter has revamped how people can follow and be followed on their channel. They have turned the old list into a grid design that features a mini Twitter profile to give users a better look at other users they’re following or users who are following them.
Twitter have already started rolling this out and you should notice some changes in the coming weeks! If you aren’t tweeting yet now is a good time to start as new accounts will get the new layout straight away.
Here’s some of the main benefits of Twitters new design layout for your business include:
- Larger profile picture – getting your brand seen more clearly,
- Customised header/cover photo – opportunity to get creative and promote your brands unique selling points.
- Best tweets – the more popular a tweet the larger the font so get writing compelling tweets.
- Pinned tweets – Like Facebook you can now pin important tweets to the top of your page, this can be used for offers, sales etc.
With Facebook charging more and more for advertising on their channel, now is a good time to maximise the opportunity of getting your brand out to your customers through Twitter. It is a very useful tool to use in every on-line business and should be a part of your Digital Marketing Strategy if it isn’t already. Contact us at WebResults where we can work with you to manage your on-line presence effectively through our tried and tested Digital Marketing Strategy.
Are you thinking of setting up an ecommerce store for your business or do you already have one that is not delivering to its potential?
Are you wondering how you should set up your ecommerce site so it can maximise every website visitor, every sales opportunity?
Is your site ready to sell, you just don’t have the traffic you should?
1. Use your Facebook profile to share a link or image back to your online store.
But be creative about how you use it. Link to a tweet from a happy customer. It is proven that sharing images on Facebook outperforms any other type of post. Try to add some sort of text overlay to the image which will get people interacting with the image – “Which Spring trends do you prefer” or some question about the images/products.
3. When you’re selling your products try and let the customer visualise themselves with your product. So if you are selling bikes you could have a couple of people cycling on the bikes through a park or if you are selling mirrors you could use a picture of your mirror on a wall in a house surrounded by a warm family atmosphere.
4. Just like all conventional retail stores try placing similar selling items together so that your potential customer can get an overall feel for your product. Try to recommend related products and upsells. Getting your customers to buy additional products is always a plus.
5. Consumer research has shown that over 40% of Facebook users will like or share something in order to get a discount. So try encouraging your current fans to share your special offers or seasonal promotions by running competitions as this will bring back new potential customers to your page. Running time sensitive offers or limits on the amount of a certain product that will be sold at a discounted price can also work to increase shares and sales. Facebook advertising targeting your current group of fans is also the lowest way of advertising on Facebook.
6. Another great way of increasing shares and likes can be running a caption contest. Simply include a post on Facebook and ask people to come up with a caption that best fits the picture. Including a link back to your online store within this post can also increase visits to your website. You could also offer free shipping to your customers with a time sensitive offer as well.
7. Make sure your product descriptions are descriptive and engaging. It is important to write your own descriptions, as this gives Google a reason to index your site and choosing the right keywords can help you get found in Google search.
8. Did you know the most frequent page people exit on ecommerce sites is the checkout? In order to keep your potential customers at this vital stage, make sure you have your checkout process down to a fine art. Have the cheapest shipping option at default, make it easy for returning customers to sign in, and be honest about shipping costs. Include a handy search feature. Be sure it works to deliver accurate / relevant results. Monitor search queries to ensure you use popular terms to target other potential customers.
Make sure it takes as few clicks as possible to complete a purchase. If visitors do leave, you can use remarketing to target those people who do abandon your checkout.
Carry out regular analytics by closely monitoring user behaviour and navigation paths on your site, and use the results of such analytics to constantly improve the purchase process.
9. Is your site optimised for tablets and mobile?
10. Consider using PPC advertising for your ecommerce site and set up ecommerce conversion tracking. You can incorporate lead generation conversions to ensure your keywords are working if there is a gap between people who are searching and then purchasing.
11. Be sure landing pages from any campaigns are relevant, compelling and match whatever offer that was promised from the advertising copy or link.
Follow some of the tips above to increase your online sales and share your experiences with us.
At Webresults.ie we identify the best digital marketing strategy for your business, in order to achieve maximum results.
If you would like to grow your business through the web in 2014 contact WebResults.ie now for a Free audit of your website. We will identify any weaknesses that exist and offer some pointers on how you can drive your business to its full potential on the web.
Facebook have been using variations of the Edgerank algorithm to determine what posts each of its users want to see at any given time. Facebook have been improving their Edgerank formula for quite some time now. The old formula used to involve three variables;
- Affinity Score
Affinity Score: The affinity score of a post is measured by looking at explicit actions that users take, such as the strength of the action, how close the person who took the action was to you and how long ago they took the action.
Weight: Every action carried out on Facebook creates an edge, where each edge creates a potential story. Each category of edges has a pre-determined weight. (However. clicks do not create an edge).
Time: As a story gets older, it loses relevancy and drops points on Edgerank’s running score.
When a user logs into Facebook, their newsfeed is filled with posts that have the highest Edgerank score at that moment in time.
Facebook’s new formula however claims to take in over 100,000 different factors when determining the rank of a post. However, all these factors will still come through the 3 core categories of Affinity, Weight and Time.
Facebook have recently announced their “story bumping” update which will raise stories they feel are of major relevance to a particular user, despite its time decay.
In updating this new formula, Facebook surveyed their users to get a better understanding of what they want to see. They showed examples of posts to users accompanied by questions such as;
- Is this timely and relevant content?
- Is this content from a source you would trust?
- Would you share it with friends or recommend it to others?
- Is the content genuinely interesting to you or is it trying to gain News Feed distribution? (e.g. asking for people to like the content)
- Would you call this a low quality post or meme?
- Would you complain about seeing this content in your News Feed?
With a basic understanding of how Edgerank works, businesses can better plan what kind of content to post and when to post it.
Taking the example of a small café, looking to get your message across through Facebook. You need to consider these Edgerank factors when creating your post. Affinity score and time are the two factors which you can have an impact on and are somewhat easier to manipulate.
Consider your Affinity score by acknowledging those who frequently interact with your posts. Write posts that would appeal to them as they are the people most likely to like and share your post. Having your post liked and shared boosts the amount of people who see the post.
Take the timing of your post into consideration when posting an item on Facebook. If your small cafe is posting a status about how your delicious double espresso is the ideal way to start your day, then don’t post it at 8pm when nobody is thinking about coffee and the long morning that awaits them! Post statuses when people are open to your brand (In this case; the morning), this will gain more likes and shares to boost your post’s viewers.